Shipping Policy

At Kora Casa Designs, we strive to provide a seamless shopping experience and timely delivery for our valued customers. Please review our shipping policy below.

1. Processing Time

  • Order Processing: Orders are typically processed within 2-3 business days. During high-demand periods or special promotions, processing times may be slightly longer.
  • Custom Orders: Please allow additional time for custom-made items, as these may require more detailed handling and preparation.

2. Shipping Rates & Delivery Times

  • Domestic Shipping (India):
    • Standard Shipping: Typically delivered within 5-7 business days.
    • Express Shipping: Available upon request at an additional cost; usually delivered within 2-4 business days.
  • International Shipping:
    • Rates and delivery times vary based on destination. Delivery typically ranges from 8-15 business days, depending on customs processing and the chosen shipping method.
    • International customers are responsible for any customs duties, taxes, or fees upon arrival.

3. Shipping Confirmation & Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your delivery.

4. Delays and Missing Packages

While we strive to ensure timely delivery, unforeseen delays with carriers or customs processing may occur. If your package is delayed or you experience any issues, please contact us, and we will assist with locating or resolving the situation.

5. Shipping Restrictions

Certain products or destinations may have shipping restrictions, such as oversized items or items restricted by international customs regulations. We will notify you promptly if there are any issues with shipping your order.

6. Lost or Damaged Items

If your order arrives damaged or is lost during transit, please contact us within 7 days of delivery for assistance with filing a claim or receiving a replacement. We may request photographs of damaged items for verification.

Contact Us

If you have any questions regarding our shipping policy, please reach out to us at:

Kora Casa Designs
Email: koracasadesigns.com@gmail.com
Phone: +91 8826011783

Thank you for choosing Kora Casa Designs. We are committed to delivering beautiful, handcrafted products with care and efficiency!